PEOPLECERT ITIL-SOA Preparation Course
ITIL Service Offerings and Agreements

PEOPLECERT ITIL-SOA Exam Questions & Answers

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ITIL-SOA Training Course

Delivery Method: Online

Test Engine (Interactive Software): Included

Access For 60 Days

Price:

USD $68

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Free Training Software license is provided with a purchase of each course.
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The ITIL Service Offerings and Agreements Preparation study course, complemented by its specialized software, is meticulously designed to provide thorough preparation for your ITIL-SOA certification. We take pride in the superior formatting of our training courses, setting us apart from our competitors. This ITIL Service Offerings and Agreements study course is subject to frequent updates, ensuring its accuracy and comprehensive coverage of all relevant ITIL Service Offerings and Agreements topics.

Utilize our Digital Assessments and Tests Software to evaluate your proficiency in ITIL Service Offerings and Agreements, pinpointing areas of weakness that require further attention and focus.

Learn in fun, interactive sessions by using our interactive LMS software. Say goodbye to boring lectures and death by PowerPoint and hello to a world of fun and exciting learning that will help you achieve your ITIL Service Offerings and Agreements certification. You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package.

Important Exam Information

ITIL-SOA (ITIL Service Offerings and Agreements) exam is designed for professionals who want to understand the processes, roles, and functions involved in the Service Offerings and Agreements phase of the ITIL Service Lifecycle. The ITIL-SOA exam is a part of the ITIL Intermediate level certification.

Exam Objectives:

Understanding the Service Management Lifecycle in the context of Service Offerings and Agreements
Understanding the Service Portfolio Management process and the activities involved in it
Understanding the Service Catalog Management process and the activities involved in it
Understanding the Service Level Management process and the activities involved in it
Understanding the Demand Management process and the activities involved in it
Understanding the Supplier Management process and the activities involved in it
Understanding the Financial Management for IT Services process and the activities involved in it
Understanding the Business Relationship Management process and the activities involved in it
Understanding the Operational activities of Service Offerings and Agreements
Understanding the technology and implementation considerations involved in Service Offerings and Agreements

The ITIL-SOA exam is suitable for IT professionals, business managers, and business process owners. The prerequisites for taking the ITIL-SOA exam are:

ITIL Foundation Certification in IT Service Management (v3 or newer)
ITIL 4 Foundation Certification

Candidates should also have at least 2 years of relevant work experience in the IT service management field.

Related Books:

ITIL Service Offerings and Agreements - A Practitioner's Guide by Karen Ferris and itSMF International
ITIL Lifecycle Suite, 2011 Edition
ITIL Foundation Exam Study Guide by Liz Gallacher and Helen Morris
IT Service Management: A Guide for ITIL Foundation Exam Candidates by Ernest Brewster, Richard Griffiths, and Aidan Lawes

Exam Details:

The cost of the ITIL-SOA exam varies by country, but it typically ranges from $300 to $500.
The passing mark for the ITIL-SOA exam is 70% or 28 out of 40.
The exam duration is 90 minutes.
The ITIL-SOA exam is delivered in a proctored online format.
The exam consists of 40 multiple-choice questions.

Passing the ITIL-SOA exam requires a thorough understanding of the Service Offerings and Agreements processes and activities, as well as their implementation considerations. Candidates can prepare for the exam by taking an accredited ITIL-SOA training course, reading the recommended books, and practicing with sample exam questions. It is also important to have practical experience in implementing IT service management processes.

What is included in this ITIL-SOA Exam Questions and Answers package?

ITIL-SOA PDF eBook

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