Exam Details:
The Oracle 1Z0-562 exam is a certification exam for Oracle Utilities Customer Care and Billing 2 Essentials. It is a multiple-choice exam and consists of 70 questions. The exam is computer-based and is proctored at a Pearson VUE testing center. The exam fee is $245 USD.
The passing score for this exam is 63%, and candidates have 120 minutes to complete the exam. The exam is available in English and Japanese.
Exam Objectives:
- Understanding Oracle Utilities Customer Care and Billing Architecture
- Managing Customer Information
- Understanding Product Management and Bundling
- Managing Billing and Payment Processing
- Managing Rates and Rules
- Understanding Collections and Account Management
- Understanding Field Service
- Understanding Smart Grid Gateway Integration
Related Books:
- Oracle Utilities Application Framework User Guide
- Oracle Utilities Application Framework Java API Reference
- Oracle Utilities Customer Care and Billing V2.6.0 Configuration and Administration Guide
- Oracle Utilities Customer Care and Billing V2.6.0 Development Guide
- Oracle Utilities Customer Care and Billing V2.6.0 Extensibility Guide
To pass the Oracle 1Z0-562 exam, candidates should have a solid understanding of Oracle Utilities Customer Care and Billing 2 Essentials. They should also have experience in configuring and managing customer information, billing and payment processing, rates and rules, collections and account management, field service, and smart grid gateway integration.
Candidates should review the Oracle Utilities Customer Care and Billing V2.6.0 Configuration and Administration Guide, Development Guide, and Extensibility Guide to gain an understanding of the architecture and key components of the Oracle Utilities Customer Care and Billing system.
They should also review the Oracle Utilities Application Framework User Guide and Java API Reference to gain an understanding of the Oracle Utilities Application Framework, which is used to build and extend Oracle Utilities Customer Care and Billing.
Additionally, candidates should have hands-on experience with the Oracle Utilities Customer Care and Billing system, including configuring and managing customer accounts, rates and rules, billing and payment processing, and collections and account management.
In summary, passing the Oracle 1Z0-562 exam requires a strong understanding of Oracle Utilities Customer Care and Billing 2 Essentials, hands-on experience with the Oracle Utilities Customer Care and Billing system, and a thorough review of the related books and documentation.