EXIN ITSM20F Preparation Course
IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN)

EXIN ITSM20F Exam Questions & Answers
1409 Reviews
ITSM20F Training Course
Delivery Method: Online
Test Engine (Interactive Software): Included
Access For 60 Days
Price:

USD $68

Quick Facts

  • We have a historic 93% satisfaction rate.
  • Free Training Software license is provided with a purchase of each course.
  • You can download the course offline to study at your own pace.

  • ITSM20F Practice and Study
  • ITSM20F FREE Simulator Software
  • ITSM20F Intuitive Score Report
  • ITSM20F Control and Customize via Settings
  • ITSM20F Test Engine continues reading option
  • ITSM20F Upload your EXM file of any topic
  • ITSM20F Practice and Study

The IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) Preparation study course, complemented by its specialized software, is meticulously designed to provide thorough preparation for your ITSM20F certification. We take pride in the superior formatting of our training courses, setting us apart from our competitors. This IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) study course is subject to frequent updates, ensuring its accuracy and comprehensive coverage of all relevant IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) topics.

Utilize our Digital Assessments and Tests Software to evaluate your proficiency in IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN), pinpointing areas of weakness that require further attention and focus.

Learn in fun, interactive sessions by using our interactive LMS software. Say goodbye to boring lectures and death by PowerPoint and hello to a world of fun and exciting learning that will help you achieve your IT Service Management Foundation based on ISO/IEC 20000 (ITSM20F.EN) certification. You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package.

Exam Objectives:

The EXIN IT Service Management Foundation based on ISO/IEC 20000 (.EN) exam covers the following topics:

  • Basic concepts and terminology of IT Service Management (ITSM)
  • The principles of ISO/IEC 20000 and their application in ITSM
  • The structure and content of ISO/IEC 20000-1 and ISO/IEC 20000-2
  • The relationship between ISO/IEC 20000 and other frameworks and standards such as ITIL, COBIT, and CMMI
  • The benefits of implementing ITSM based on ISO/IEC 20000
  • The roles and responsibilities of the different stakeholders involved in ITSM
  • The key processes of ITSM based on ISO/IEC 20000-1 such as service level management, incident management, problem management, and change management
  • The requirements for measuring and reporting ITSM performance

Exam Details:

The EXIN IT Service Management Foundation based on ISO/IEC 20000 (.EN) exam is a multiple-choice exam that consists of 40 questions. The exam duration is 60 minutes, and the passing score is 65%. The exam can be taken in a physical testing center or online through remote proctoring. The exam fee may vary depending on the country and the delivery method chosen.

Who Should Take the Exam?

The ITSM20F exam is suitable for individuals who are interested in understanding the basic concepts of IT Service Management based on ISO/IEC 20000. It is recommended for IT professionals who are working or planning to work in ITSM roles, such as service desk analysts, IT service delivery managers, service level managers, incident managers, problem managers, and change managers. It is also suitable for individuals who want to learn about the benefits of ITSM based on ISO/IEC 20000 and its relationship with other frameworks and standards.

Related Books:

There are several books that can help a candidate prepare for the ITSM20F exam. Here are some of the most recommended ones:

  • ISO/IEC 20000: An Introduction to the Standard for IT Service Management by David Clifford and Ceri Thomas
  • ISO/IEC 20000: A Pocket Guide by Mart Rovers
  • Implementing Service Quality based on ISO/IEC 20000: A Management Guide by Michael Kunas
  • IT Service Management based on ITIL® 2011 Edition by Van Haren Publishing
  • COBIT 5: A Business Framework for the Governance and Management of Enterprise IT by ISACA

It is important to note that these books are not mandatory to pass the exam, but they can provide valuable insights and practical examples that can help a candidate better understand the concepts covered in the exam.

What is included in this ITSM20F Exam Questions and Answers package?

ITSM20F PDF eBook

ITSM20F PDF Questions and Answers

Our {0} exam material is available in an e-book format, which is convenient and easy to use. The PDF version can be accessed on any device, whether it's a desktop computer or a portable device, making it highly versatile and accessible. The format has been carefully designed and reviewed to ensure the best possible user experience. The PDF version of the {0} exam questions and answers is the most time-efficient solution for preparing and passing the {0} certification exam. The file is organized in a way that allows you to quickly access the pages you need with just one click, giving you a seamless and effortless study experience. With the portability of the PDF format, you can study for the {0} exam at any time, from any device.

The Xengine Exam Simulator Software

Xengine App Exam Simulator

This {0} exam questions and answers package includes a FREE Xengine App Exam Simulator software. The Xengine App is a FREE exam simulator Test Engine software, specifically created to counter any {0} VCE (Visual Certification Engine). The {0} Xengine App simulates the real {0} exam at any given time. Nothing can help you prepare better than a real-life {0} exam simulator. It combines all the questions and answers in order to provide a challenge for both beginners and experts alike.

The Xengine software is 100% FREE and supports both Windows and MacOS platforms. The solution packs great futures and includes a Study Mode and a time-based Exam Simulator mode. The Study Mode allows you to study and review based on desired options, while the Exam Simulator mode will place you in the shoes of a contestant who is taking the exam. What is amazing about the {0} Exam Simulator mode is that it actually provides the same experience as the {0} real test. It’s easy to see how preparing in this mode can not only get you accustomed to the exam practice, but also learn the {0} questions and solidify your knowledge as well.

Customer feedback for ITSM20F!

100% Money Back Guarantee for ITSM20F!

We promise you a 100% money back guarantee when you use our ITSM20F exam questions and answers to prepare for your exam. We have full confidence that this ITSM20F exam preparation is going to help you pass your exam in first try, or you get a FULL refund. Failure is not an options here!

Don't just take our words for it, check out the 1000s of reviews left by our customers.
100% Money back Guarantee on Xcerts Exam Questions
DOWNLOAD FULL VERSION NOW