As an AHLEI training expert, I can provide guidance on how to pass the CHA Certified Hotel Administrator exam. The CHA exam is designed to test the knowledge and skills of individuals who aspire to work as a hotel administrator or manager. The exam covers various topics related to the hospitality industry, such as leadership, finance, operations, and marketing. The exam is a comprehensive assessment that evaluates a candidate's ability to manage a hotel effectively.
Exam Objectives:
The CHA exam aims to test a candidate's understanding of the following topics:
- Leadership
- Finance and accounting
- Operations
- Marketing and sales
- Human resources
- Revenue management
- Technology
- Legal issues
- Security and risk management
The exam consists of 150 multiple-choice questions that candidates have to answer within a timeframe of 3.5 hours. The questions are divided into four sections, with each section testing a candidate's understanding of a specific area of the hospitality industry. To pass the exam, a candidate must score at least 70%.
Exam Details:
The CHA exam is available online and can be taken from anywhere in the world. The cost of the exam is $395 for AHLEI members and $495 for non-members. Candidates must have at least three years of experience working in a hotel or hospitality-related field to be eligible for the CHA exam. The exam is also open to individuals who have a degree in hospitality or have completed a hospitality-related program from an accredited institution.
Related Books:
There are several books that can help a candidate prepare for the CHA exam:
- The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
- Hotel Management and Operations
- Managing Front Office Operations
- Marketing for Hospitality and Tourism
- Financial Management for the Hospitality Industry
Candidates can also access AHLEI's online learning platform, which offers study guides, practice exams, and other resources to help them prepare for the CHA exam. The online learning platform provides a comprehensive review of the topics covered in the exam and includes interactive exercises and quizzes to test a candidate's understanding of the material.
In conclusion, passing the CHA exam requires a thorough understanding of the hospitality industry and the skills required to manage a hotel effectively. Candidates must have several years of experience working in the industry or have completed a hospitality-related program to be eligible for the exam. To prepare for the exam, candidates should study the topics covered in the exam and use the resources available on AHLEI's online learning platform. By dedicating sufficient time and effort to their preparation, candidates can increase their chances of passing the CHA exam and advancing their careers in the hospitality industry.